Privacy Policy

Website Privacy Agreement

This Privacy Policy outlines how Syncore ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website and services. We are committed to ensuring the privacy and security of your personal information. By accessing and using our website and services, you consent to the collection, storage, and processing of your personal information as described in this policy.

Information Collection and Use

We may collect various types of information from you when you interact with our website or provide information in any other way. This includes:

Personal Information: We collect personal information such as your name, email address, password, mailing address, and payment details when you make a transaction or register an account with us. This information is used for the specific purposes stated below.
Non-personal Information: We collect non-personal information, including your IP address, computer and connection information, browsing history, session information, and website usage data. This information is collected to measure and enhance the performance of our website and services.
Cookies: We use cookies to improve your browsing experience and gather non-personal information. Cookies are small text files stored on your computer that help us recognize you as a returning visitor and customize our website to suit your preferences.

Purpose of Information Collection

We collect and use the collected information for the following purposes:

Service Provision: We use your personal information to provide and operate our services, process transactions, and fulfill your orders.
Customer Support: We may use your information to assist you with any inquiries, provide technical support, and address any issues or disputes that may arise.
Communication: We may contact you with service-related notices, updates, promotional messages, surveys, or questionnaires. These communications may be personalized or general, and they may be sent via email, telephone, text messages, or postal mail.
Aggregated Data: We may create aggregated statistical data and other non-personal information derived from the collected data. This aggregated data helps us analyze trends, improve our services, and provide relevant offerings to our users.
Legal Compliance: We may process your information to comply with applicable laws, regulations, or legal obligations.

Data Storage and Security

Our website is hosted on the Wix.com platform, which provides us with an online platform to sell our products and services. Your data may be stored through Wix.com's data storage, databases, and applications, which are protected by secure servers and firewalls.

Wix.com and our company's direct payment gateways adhere to the Payment Card Industry Data Security Standard (PCI-DSS) requirements for securely handling credit card information.

Data Retention and Your Rights

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. You have the right to access, correct, amend, or delete the personal information we hold about you. To exercise any of these rights or if you have any questions or concerns about your personal information, please contact us at legal@syncore.online.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes or clarifications will be effective immediately upon posting on our website. If we make material changes to this policy, we will notify you here so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it.

Contact Us

If you have any questions or suggestions regarding this privacy policy, or if you want to opt out of the data processing, please contact us at legal@syncore.online

Please note that this policy does not cover the practices of third-party websites or services linked to our website. We encourage you to review the privacy policies of those third parties for more information.